Hamilton Aquatics do not offer refunds/credit notes, except in circumstances outlined below;
- If Hamilton Aquatics cancel a lesson due to unforeseen circumstances e.g. coach illness, facility repairs, pool hygiene issues.
- Medical issues persistent for three consecutive weeks or more and that is supported by a valid doctor's note.
- Relocation outside of the emirate/country in which the venue resides.
In respect of any team kit purchased directly from Hamilton Aquatics refunds will be awarded only in the event of the item being faulty.